What to Expect
Treatment Times
Most treatments require one hour. Please allow for undressing, dressing, consultation, and resting time.
Late Arrivals
Please arrive 15 minutes prior to your scheduled treatment. Please understand scheduled services cannot be extended. An unrushed treatment will be rendered only for the remainder of the scheduled session. You will be responsible for the full service fee.
Health Information
In order to ensure customized treatments and to accommodate special needs, a general health information form must be completed by each guest during their first visit.
Reservations
When a guest makes a reservation for services, a credit card number or gift certificate number is retained. We request if a reservation must be cancelled, it be done 24 hours prior to the scheduled service time. If less than 24 hours notice is given, a cancellation fee of $30 will be charged.
Settling Your Account
All charges are requested to be paid prior to the service. Cash, personal check, Discover, Visa, MasterCard, and American Express are accepted. There is a $30 fee for returned checks.
Tipping
Gratuities are always appreciated.
No-Smoking Policy is strictly enforced. All tobacco and nicotine products must be extinguished in your car prior to your entrance onto the premises.
Alcoholic Beverages are not permitted on the premises.
Pets are not permitted on the premises.
Draping and Comfort
Generally, undress completely to receive the full benefit of these therapeutic treatments. To respect your privacy throughout your treatments, only the region your therapist is working on is undraped. Please give your therapist feedback regarding your comfort.
Safety
For your safety and ours, we take all universal precautions necessary and use the finest methods in sterilization.
Additional Considerations
Limousine service is available to and from Adventure Spa for an additional fee. Visit www.qlslimousine.com for reservations.
Plan to stay a night or two in a nearby Historic Bed & Breakfast. For reservations visit Historic Jacob Hill Inn at www.inn-providence-ri.com